We take the utmost pride in each product sold by ELLA & TALI.
Bespoke pieces are customized to meet the specific needs of each client. Custom orders are non-returnable and are not eligible for refund, due to the nature of the order. ELLA & TALI will take the utmost care to ensure that all custom orders will be made to the client requirements as best as possible. All delivery options are subject to stock availability. A dedicated personal client manager will be assigned to you to provide the estimated time frame of your order once you have finalized your design.
Please be advised that all international orders are shipped via DHL Express unless requested otherwise. NOTE // You will be required to pay any applicable VAT, taxes or charges required by your country of import. Please contact your local Customs Office for further information about duties and charges. ELLA & TALI will not be liable for these charges.
We deliver to most postal areas internationally but we're sorry that geographical location and carrier availability can restrict our service. We are not able to deliver to Russia and China at this time.